Who this is for
Cross-functional groups where “retention” means different things in slide decks — thirty-day opens versus second paid order versus subscription renewal.
What you receive
A three-hour briefing with your definitions written down, a simple scorecard for the next quarter, and examples drawn from your own export (anonymized in the room notes if required).
Constraints
We work from the metrics you already collect. Building new instrumentation is out of scope for this briefing; we will flag gaps for a later audit if needed.
Pricing
MYR 3,100 for up to eight participants. Larger rooms quoted on request.